Management of Hospitality and Healthcare Services (HAS)
A 4-year undergraduate program accredited by Vietnam National University, Hanoi — training high-quality professionals in customer service management and healthcare for the medical tourism and healthcare services industries.
The Management of Hospitality and Healthcare Services (HAS) program, offered under the Business Administration major, is designed to educate high-quality undergraduate graduates with strong academic knowledge, professional expertise, ethical values, and practical skills in customer service management, healthcare services, and business administration.
The program aims to develop a new generation of highly qualified professionals who can meet the growing demand for the health tourism and tourism economy sectors. Graduates are equipped to contribute to enhancing service quality, promoting sustainable business development, and ensuring health and safety in economic, business, and tourism activities, thereby supporting the well-being of individuals, communities, and society.
Upon graduation, students will possess the competencies required to respond to the evolving needs of the medical tourism and tourism economy industries, while also contributing to safeguarding public health and ensuring health security across business, economic, and tourism activities.
| Program Name | Management of Hospitality and Healthcare Services |
| Degree-Granting Institution | Vietnam National University, Hanoi |
| Study Mode | Full-time |
| Duration | 4 years |
| Credits | 126 credits · 189 ECTS |
| Language | Vietnamese / English |
| Program Code | 7340401 |
Foreign Language Communication Skills (English Level 4)
Use foreign language for professional communication in the workplace.
Legal Skills
Apply legal knowledge to negotiate and draft civil, labour, and service contracts.
Investment Project Management Skills
Build and manage investment projects in the customer service and healthcare sectors.
Marketing & Communication Skills
Develop marketing and communication strategies and plans for organisations and businesses in the customer service and healthcare industries.
Service Facility Operations Skills
Plan recruitment and manage the operations of a customer service or healthcare facility.
Health Security Skills
Research, forecast, and develop response plans for health security risks threatening enterprise clients.
