Management of Hospitality and Healthcare Services (HAS)
A 4-year undergraduate program accredited by Vietnam National University, Hanoi — training high-quality professionals in customer service management and healthcare for the medical tourism and healthcare services industries.
The Healthcare & Customer Service Administration program, under the Business Administration discipline, trains undergraduate-level professionals with solid knowledge, strong expertise, sound ethics, and proficient vocational skills in customer service management and healthcare. It aims to supply the country with a new generation of high-quality human resources to meet the growing demands of health tourism, tourism economics, and to help ensure health safety across economic, business, and travel activities of individuals, society, and the nation.
Graduates are equipped to support the development of medical tourism and tourism economics, while contributing to health safety across economic, business, and travel activities of citizens and society.
| Program Name | Management of Hospitality and Healthcare Services |
| Degree-Granting Institution | Vietnam National University, Hanoi |
| Study Mode | Full-time |
| Duration | 4 years |
| Credits | 126 credits · 189 ECTS |
| Language | Vietnamese / English |
| Program Code | 7340401 |
Foreign Language Communication Skills (English Level 4)
Use a foreign language (English Level 4) for professional communication in the workplace.
Legal Skills
Apply legal knowledge to negotiate and draft civil, labour, and service contracts.
Investment Project Management Skills
Build and manage investment projects in the customer service and healthcare sectors.
Marketing & Communication Skills
Develop marketing and communication strategies and plans for organisations and businesses in the customer service and healthcare industries.
Service Facility Operations Skills
Plan recruitment and manage the operations of a customer service or healthcare facility.
Health Security Skills
Research, forecast, and develop response plans for health security risks threatening enterprise clients.
